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The Benefits of the Deposit Alternatives Plan
The Deposit Alternative Plan (DAP) paves the way for utilities to increase customer satisfaction and reduce bad debt.
Discover how DAP can help your company stay ahead of the curve, offering a choice to customers and reducing bad debt. With DAP, you can transform your service activation process and stand out in a competitive market.
Provides A Deposit Choice
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DAP allows utilities to give your customers an additional choice that did not previously exist. This choice increases customer satisfaction and appeals to regulators' desire to support low-income customers.
Lower Out-of-Pocket Costs
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DAP usually costs less than one-half that of a traditional security deposit, resulting in lower out-of-pocket costs for customers activating their service.
Help Low-Income Customers
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Our plan is an appealing option for new utility customers, especially those facing non-routine expenses, such as moving costs and other utility deposits.
Increase Customer Satisfaction
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DAP can help your company stay ahead of the curve, offering a choice to customers that transforms your service activation process and allows you to stand out in a competitive market.
Preserve Existing Procedures
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The process can be completed in a matter of months. Once we receive and analyze your data, we provide rates and conditions, and simple guidelines to integrate our data needs into existing systems.
Appeals to Regulators
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Our Deposit Alternative Plan (DAP) offers a lower-costs choice to satisfy deposit requirements, which regulators often cite as the leading complaint received by their staff.