Deposit Alternatives is an industry leader, providing innovative deposit solutions that improve customer experience.
The Deposit Alternative Plan (DAP) paves the way for utilities to increase customer satisfaction and reduce bad debt by:
Up to %
Offering customers a smaller, non-refundable charge at activation
Typically, 50% of the traditional deposit
Guaranteeing reimbursement to utility companies against defaults
of traditional deposit amount – reducing write off amounts
Easily integrating into existing systems and simple administration.
No confidential data required - No real-time information exchange
Offers a choice to customers where none previously existed
Provides lower out-of-pocket cost to activate service
Offers an appealing option for those facing non-routine costs, such as moving and other deposits
Increases customer satisfaction
Provides an alternative while increasing your deposit security