Embracing Change: How Deposit Alternatives Aligns With Equitable Rates in the Electric Industry.
As the American power system evolves towards cleaner, more equitable energy solutions, the structure of electricity rates is under scrutiny.
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Apr 4
Strategic Solutions to Reduce Bad Debt and Improve Your Customer Experience
Every year, electric companies write off millions in bad debt caused by customers who don’t pay their electricity bills.
Nov 20, 2023
The 2023 Electric Company Customer Experience Insights Report
As other industries accelerate their customer experience practices and insights, customers have come to expect similar levels of service fro
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